Related Policies
About the Privacy Policy:
We ensure that the user's personal privacy will not be leaked to third parties, to protect the user's personal privacy security。
About the logistics policy:
Our products are available with free shipping service！
About the refund policy:
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 14 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
· Returned items must have no visible signs of wear or use
·Returned items need to still be labeled and returned in their original packaging
If you want to initiate a return or exchange, complete the following steps:
1. Log in to our online returns portal using your email address and order ID
2. Select the products you want to return or exchange from your order
3. Print the prepaid shipping label you will receive via email
4. Send all items back to us using the label provided
When you have any questions, please contact us：
Email：Castironlift@gmail.com